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Privacy policy

Privacy policy

We value your trust in PLUSHH and are committed to protecting your personal data under the Saudi Personal Data Protection Law. This policy explains what data we collect and how we use and protect it.

Last updated: October 2026

  1. Data we collect
  2. How we use your data
  3. Sharing data
  4. Your rights

Data we collect

  • Contact details: your name, mobile number and email, when you create an account or send us a message.
  • Delivery details: your national address and the address details needed to deliver your order.
  • Payment details: online payments are encrypted and handled by licensed payment gateways. We do not store your card numbers.
  • Browsing data: we use cookies to remember your cart and improve your experience. Details are in our Cookie policy.

How we use your data

  • Fulfilling your orders and issuing tax invoices.
  • Arranging delivery with shipping companies, or preparing your order for store pickup.
  • Contacting you about your order status or answering your questions.
  • Sending offers and discounts, only if you have agreed to this in advance.

Sharing data

We never sell or rent your data to advertisers. We share it only with those needed to serve you: shipping companies, payment gateways, and government bodies such as the Zakat, Tax and Customs Authority for e-invoicing.

Your rights

You can ask at any time to view or correct your data, or to delete your account and data from our system, through our Contact us.

Have a question? Our team is here to help.

Contact us